Question 1

Divi Supreme Pro License

Accepted Answer

License

Q: Divi Supreme Pro License

License Important: If you've purchased from Divi Marketplace, you don't need an account on our site because you'll get updates automatically without adding a License key. The Divi Marketplace plugins are linked to your ElegantThemes account. That's the only difference between our version and the Marketplace version and the 30% off renewal through our website.> Getting License Key You can obtain your license key by logging in to Your Account -> Orders -> License Manager. You will also receive an email regarding the license key for your Divi Supreme Pro. License Activation Right after activating the plugin, you will see a notification “Divi Supreme Pro: Please enter your license key to get regular update”. The license activation is only required to receive automatic updates. https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/yTil6KxH5F/resources/Zq7ywr54C0/license-activate-1536x740.png (license-activate-1536x740.png) Deactivate License You can either login to Your Account -> Orders -> License Manager and deactivate from there or simply just login to your WordPress site and from the admin menu, navigate to Divi Supreme Pro -> License. Check License Key Expiry Login to Your Account -> Orders -> License Manager and from there you will able to see your license expiry date. Renew License Key Login to Your Account -> Orders -> License Manager/View and from there you will able to see a renew button.

Q: Divi Supreme Requirement

Minimum Requirements WordPress 4.5 or greater PHP version 7.0 or greater MySQL version 5.0 or greater We recommend your host supports PHP version 7.0 or greater MySQL version 5.6 or greater WP Memory limit of 64 MB or greater (128 MB or higher is preferred) Divi Supreme recommend and required the following: Divi Theme >= version 4.1 Extra Theme >= version 3.1 Divi Builder >= version 3.1 PHP version >= 7.0

Important: If you've purchased from Divi Marketplace, you don't need an account on our site because you'll get updates automatically without adding a License key. The Divi Marketplace plugins are linked to your ElegantThemes account. That's the only difference between our version and the Marketplace version and the 30% off renewal through our website.>

Getting License Key

You can obtain your license key by logging in to Your Account -> Orders -> License Manager. You will also receive an email regarding the license key for your Divi Supreme Pro.

License Activation

Right after activating the plugin, you will see a notification “Divi Supreme Pro: Please enter your license key to get regular update”. The license activation is only required to receive automatic updates.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/yTil6KxH5F/resources/Zq7ywr54C0/license-activate-1536x740.png (license-activate-1536x740.png)

Deactivate License

You can either login to Your Account -> Orders -> License Manager and deactivate from there or simply just login to your WordPress site and from the admin menu, navigate to Divi Supreme Pro -> License.

Check License Key Expiry

Login to YourAccount -> Orders -> License Manager and from there you will able to see your license expiry date.

Renew License Key

Login to Your Account -> Orders -> License Manager/View and from there you will able to see a renew button.

Question 2

SCRIPT_DEBUG and et_load_unminified_scripts issue

Accepted Answer

If you're getting this error Notice after Installing Divi Supreme than this guide will help you to solve this issue. This is a bug in Divi and we're hoping that it will be solved very soon.

Error Message: Divi uses uncombined and unminified javascript files because "SCRIPT_DEBUG" constant on wp-config.php has been set to "true". Other plugin can enforce Divi to use uncombined and unminified javascript files by filtering "et_load_unminified_scripts" filter as well.

To Solve:

Deactivate Divi Supreme Plugin, If you've installed both Pro/Free than deactivate both.
Go to Divi -> Theme Options -> and Turn On "Minify And Combine Javascript Files" and Save the Changes.
Now Reactivate Divi Supreme Pro/Lite and you'll not face this issue.

Have a great day!

Question 3

How to Download Divi Supreme Pro

Accepted Answer

You can access the latest version of our products at any time provided you’re still in the license term by logging into Divi Supreme account.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/yTil6KxH5F/resources/tfzgjdarOE/download.png (download.png)

Once logged in, navigate to downloads and you will see a section containing all of the available downloads for your account along with the details of your past orders:

These links will always point towards the latest version of the product.

If you have any troubles accessing your account, try resetting your password, and if that fails please contact us.

Question 4

How to Install Divi Supreme Pro

Accepted Answer

Before you install the Divi Supreme Pro On your site make sure that you've already downloaded the Divi Supreme Pro Plugin in your Computer. You can see this guide to see where to download the Divi Supreme Pro: https://docs.divisupreme.com/faqs/downloading-divi-supreme-products

After downloading simply follow the steps below:

Step 1. Install the Plugin

To Install Divi Supreme Pro on your site. Go to your WordPress Dashboard -> Plugin -> Add New.

Now click on "Upload Plugin" button on Top and then in the "Choose File" area choose the download Divi Supreme Pro .Zip file and then click on "Install Now" button.

So you've successfully installed the Plugin on your site.

Step 2. Activate the Plugin

After Installing the Plugin you can then Activate the Divi Supreme Pro to see all of its benefits/Features on your Divi Site. Simply click on "Activate" link to activate.

That's it, that's how easily you can Install the Divi Supreme Pro on your site. Let us know If you still face any issue by Contacting Us.

Question 5

Divi Supreme Requirement

Accepted Answer

Minimum Requirements

WordPress 4.5 or greater
PHP version 7.0 or greater
MySQL version 5.0 or greater

We recommend your host supports

PHP version 7.0 or greater
MySQL version 5.6 or greater
WP Memory limit of 64 MB or greater (128 MB or higher is preferred)

Divi Supreme recommend and required the following:

Divi Theme >= version 4.1
Extra Theme >= version 3.1
Divi Builder >= version 3.1
PHP version >= 7.0

Question 6

Divi Supreme Pro Plugin Update

Accepted Answer

Updating Plugin

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/yTil6KxH5F/resources/WYPQbzUo2T/auto-update.png (auto-update.png)