Fix the "Update Package Not Available" Issue!

So If you're facing the "Update Package Not Available" that might look like the below image when trying to Update Divi Supreme Plugin:


Here's a quick Fix

This commonly occurs when you switch to a new host or migrate your site. The issue arises because the license key remains connected to your staging or old site. To resolve this problem, follow the steps below:

  1. Deactivate the License Key: Access License Settings under Dashboard -> Divi Supreme Pro -> License and deactivate the current license key. This is necessary because the license key might still be connected to your staging or old site, leading to update issues.
  2. Activate the License Key Again: After deactivating the license key, reactivate it on your live site. This step ensures that the license is properly connected to your live site, allowing updates to work smoothly.
  3. Clear Your Cache: Clearing your cache can help resolve any caching-related conflicts that might prevent the update from being recognized. Use a caching plugin or the appropriate caching settings in your hosting control panel to clear the cache.

Once you've completed these steps, you should be able to update the Divi Supreme Plugin without encountering the "Update Package Not Available" error.

If the issue persists or you require further assistance, please don't hesitate to contact our support team via email. We are here to help you.

Last updated on 2nd August 2023

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We support Divi’s mission through the development of Divi custom modules and Divi child themes that focus on beauty, subtle animations and visitor engagement.

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